Bank of England Staff - Nicholas Thors
BIO:
Having a strong technical background allows me to understand that every transaction is unique, almost like a puzzle. My diverse training in analytics, accounting, and customer service allows me to connect with my clients and provide them an unparalleled level of customer service. Combining my background in logistics and business administration, through the University of North Florida, I am able to rigorously scrutinize every possible avenue in order to acquire the finest contract attainable. In addition, I have always been very conscientious about saving money ever since I was young. Therefore, being able to do this for my clients gives me great satisfaction. I understand the home loan process can be very stressful and perplexing for customers. This is why I’m very excited and motivated to use my knowledge and understanding to recognize each customer's individual circumstance. My goal is to fit my clients into a mortgage product that would most benefit their needs, whether it’s getting them into their dream home or just lowering their monthly payments. I take great pride in exceeding my clients’ expectations and in making them feel at ease throughout the mortgage process
TESTIMONIALS:
To the Managers at Bank of England,
I wanted to write my thanks and express my gratitude for the professional courtesies of Nicholas Thors during the purchase of my home at Mountain Breeze Court in Jacksonville, Fla.
Mr. Thors’ attention to detail and eagerness to keep the process simple and smooth made me feel comfortable from the first phone call on into closing. Since I only have a rudimentary understanding of the logistics behind purchasing a home, I was delighted to have a patient and thoughtful professional working to see me through the process. Mr. Thors’ knowledge and diligence made the complexities of buying my home straightforward and allowed me to remain at ease.
Moreover, Mr. Thors operated with a personal touch, even offering to come to my home with paperwork while I was tied down with moving and having to negotiate the sale of my condo in another deal. He fielded dozens of phone calls from me, often after hours, to assure me that all the paperwork and responsibilities from my end were in order. I have never felt more comfortable working through a business deal.
I was also appreciative of Mr. Thors’ thoroughness. Documents were scanned and sent to my email before we got off the phone together, and he researched every inquiry on the spot so I would not be left waiting. Finally, when it came time for the closing, which was a “for sale by owner” deal, Mr. Thors went above and beyond again by extending an offer to be present to ensure I had no questions or concerns from the title company. He was at my side during the signing.
Business transactions I have known in the past have been cold, impersonal affairs, where I either felt intimated or questioned whether I was being taken advantage of. I felt compelled to write this letter because Mr. Thors stood out time and again as a true professional who has the best interest of the customer in mind. I look forward to working with him again in the future.
Sincerely,
Bryan, FLORIDA
